Legal

Privacy Policy

We handle your personal information in line with the New Zealand Privacy Act 2020. This page explains what we collect and why.

What we collect

Account details such as your name, email address and phone number; booking details including the service, time and location; messages you send through the platform; and payment records processed by our payment partner. We never store your full card number.

How we use it

To create and secure your account, match you with providers who cover your area, process bookings and payouts, send booking notifications, and improve the service.

Who we share it with

Providers see the information needed to deliver your booking. We also use trusted service partners for hosting, payments and email. We do not sell your personal information.

Your choices

You can view and update your details at any time from your account page, and you can ask us to correct or delete your information. Some records are kept where the law requires it.

Contact

Questions about privacy? Reach us through the contact page.